Below is the second of the two presentations I gave this morning at the 2011 AWWA Education Extravaganza. This talk actually flows from the first one. You cannot fix the problems in your organization or the greater society if you have not fixed yourself first. Working on yourself is the first step.
To be an effective manager you have to do two things - set forth a clear set of values and performance (results) expectations, and have a rigorous appraisal system. Additionally, you also have to earn the trust from your team members in order to be able to energize and activate them. That requires two things - be candid all the time, and do what you say (no matter how hard it is!)
Enjoy the presentation below. If you want a copy, please email me at consultproteus at gmail dot com.'
This presentation was also full house, standing room only! I was very happy. Here too, I look forward to your reactions and input - What do you think? What has been your experience? What are your challenges? Please share your stories or issues with me, I will love to hear them.
I gave two presentations today. Find the first presentation here.